TRENDY LA WHOLESALE LLC (“we,” “us,” or “our”) operates the website https://lscfk.com/ (the “Website”) and provides wholesale jewelry, specialty products (including 3D Printed Dragon with Surprise Egg fidget toys), and related services (collectively, the “Services”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, use our Services, or engage with our business. By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our Services, fulfill orders, and maintain a secure and personalized experience for our users. The information we collect may include:

1.1 Personal Information

Personal Information is data that can be used to identify or contact you individually. We may collect the following Personal Information:

  • Contact Information: Name, email address (e.g., service@lscfk.com for inquiries), phone number, mailing address (e.g., your business or shipping address), and company name (for wholesale partners).
  • Payment Information: Credit card details, debit card information, or other payment method details (collected and processed through secure third-party payment processors; see Section 3 for details).
  • Account Information: Username, password, and other credentials if you create an account on our Website.
  • Order Information: Details about your orders, including product selections, order quantities, shipping preferences, and delivery status.
  • Communication Data: Records of your communications with us (e.g., emails, chat messages, or phone calls) regarding inquiries, support requests, or feedback.

1.2 Non-Personal Information

Non-Personal Information is data that cannot be used to identify you individually. This may include:

  • Website Usage Data: IP address, browser type, operating system, device information, pages visited on the Website, time spent on pages, referral sources, and other analytics data.
  • Aggregated Data: Anonymous data collected and aggregated from multiple users, such as trends in product purchases, Website traffic patterns, or demographic insights.
  • Cookies and Tracking Technologies: We use cookies (small text files stored on your device) and similar tracking technologies (e.g., web beacons, pixel tags) to enhance your Website experience. You can manage cookie preferences through your browser settings (see Section 1.3 for more details).

1.3 Cookies and Tracking

  • Necessary Cookies: Essential for the Website to function properly (e.g., enabling secure checkout, remembering cart items). These cannot be disabled without impacting core functionality.
  • Performance Cookies: Help us analyze Website performance (e.g., tracking page load times, identifying broken links) to improve usability.
  • Functional Cookies: Allow the Website to remember your preferences (e.g., language settings) for a more personalized experience.
  • Marketing Cookies: Used to deliver relevant promotions or content based on your interests (if you opt in).

You can adjust your browser settings to block or delete cookies, but some Website features may not work correctly if cookies are disabled. By using our Website, you consent to our use of cookies as described in this Policy.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Fulfill Orders: Process, pack, ship, and track your orders; communicate order updates (e.g., confirmation, shipping notifications); and handle returns or exchanges.
  • Provide Customer Support: Respond to your inquiries, resolve issues, and assist with wholesale account management, product details, or technical support.
  • Secure Transactions: Process payments securely and prevent fraud or unauthorized access to your payment information.
  • Improve Our Services: Analyze Website usage, customer feedback, and purchase trends to enhance our product catalog, Website functionality, and user experience.
  • Personalize Communications: Send you relevant updates (e.g., new product launches, wholesale promotions, policy changes) if you have opted to receive marketing communications.
  • Comply with Legal Obligations: Fulfill tax, reporting, or regulatory requirements; respond to legal requests (e.g., subpoenas) or protect our rights, property, or safety.
  • Maintain Account Security: Verify your identity, secure your account, and detect or prevent fraudulent activity.

We will not use your Personal Information for purposes unrelated to those stated in this Policy without notifying you and obtaining your consent, where required by law.

3. How We Disclose Your Information

We do not sell, rent, or trade your Personal Information to third parties for marketing purposes without your explicit consent. We may disclose your information in the following limited circumstances:

3.1 Third-Party Service Providers

We partner with trusted third-party service providers to help us operate our business and deliver Services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data:

  • Payment processors (e.g., PayPal, Stripe) to securely process transactions.
  • Shipping and logistics providers (e.g., USPS, FedEx) to deliver orders and track shipments.
  • Analytics tools (e.g., Google Analytics) to analyze Website performance (data is anonymized where possible).
  • Customer support platforms to manage communications and resolve inquiries.

3.2 Legal and Safety Disclosures

We may disclose your information if required by law, such as in response to a court order, subpoena, or government request. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others (e.g., to address fraud, harassment, or security threats).

3.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the resulting entity as part of the business transaction. We will notify you via email or a prominent notice on our Website if such a transfer occurs, and the new entity will be bound by this Privacy Policy.

3.4 Consented Disclosures

We may disclose your information to third parties if you have explicitly consented to such disclosure (e.g., agreeing to share your contact details with a partner for a joint promotion).

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmitted between your device and our Website.
  • Secure storage of Personal Information (e.g., encrypted databases, access controls).
  • Regular security audits and updates to our Website and systems.
  • Restricted access to Personal Information (only authorized employees and service providers may access data, and only for legitimate purposes).

While we strive to maintain the highest level of security, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and improve our security practices to mitigate risks.

5. Your Rights and Choices

Depending on your jurisdiction (e.g., GDPR for EU residents, CCPA for California residents), you may have the following rights regarding your Personal Information:

  • Access: Request a copy of the Personal Information we hold about you.
  • Correction: Request that we update or correct inaccurate or incomplete Personal Information.
  • Deletion: Request that we delete your Personal Information (subject to legal exceptions, e.g., retaining data to fulfill orders or comply with laws).
  • Opt-Out: Opt out of receiving marketing communications (you can unsubscribe by clicking the “unsubscribe” link in our emails or contacting us directly).
  • Data Portability: Request a copy of your Personal Information in a structured, machine-readable format (where applicable).

To exercise these rights, please contact us using the information in Section 7. We may require verification of your identity before processing your request to protect your privacy. We will respond to valid requests within a reasonable timeframe as required by law.

6. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example:

  • Order information is retained to process returns, resolve disputes, and comply with tax or regulatory requirements.
  • Account information is retained as long as your account is active, or until you request deletion.
  • Marketing data is retained until you opt out of communications.

When Personal Information is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, your Personal Information, or our data practices, please contact us:

  • Company Name: TRENDY LA WHOLESALE LLC
  • Email: service@lscfk.com
  • Mailing Address: 9107 BELLAIRE BLVD APT 115, HOUSTON, TX 77036, USA
  • Website: https://lscfk.com/

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological advancements. We will notify you of any material changes by posting the updated Policy on our Website with a new “Last Updated” date. We encourage you to review this Policy periodically. Your continued use of the Website or Services after the updated Policy is posted constitutes your acceptance of the changes.

9. Children’s Privacy

Our Website and Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without parental consent, we will promptly delete such information. If you believe a child has provided us with Personal Information, please contact us to request deletion.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, USA, without regard to its conflict of law principles. Any disputes arising from this Policy shall be resolved in the courts of Houston, Texas, USA.

By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.